Before you join

You can create your membership online by clicking here or come into the club and join up in person.

You need to be 16 years old to be a member of the Rec club and use the gym facility.

Yes -we don’t offer free trials, but you can always come and have a look round anytime between 9-5pm Monday -Friday or between 10-4pm at weekends. You can also buy one or three day passes to try the gym here before you become a member.

We offer students the same discount we offer NHS staff on production of a valid student ID when signing up-student memberships do need to be done in person at the Rec club.

We do have disabled access to our sports hall and ground floor studio and changing facilities.

Yes, we do-as proud supporters of the Royal Free London Trust we offer NHS discounts, for full details please click here.

Yes a membership card will be issued once joined.

No-our lockers are only for use when you are in the club-we empty the lockers at the end of each day and move any items to lost property. If we do need to break a padlock to access a locker, we will not be able to replace that padlock.

No. Currently classes will not be included with the membership.

To book a class please click here

If you need to cancel a class, please contact club staff via …. or cancel online here.

Yes, please click here for the personal training section of our website or come in and speak to one of our in-house personal trainers about the bespoke fitness programme they can offer you.

We do not currently offer any ladies-only gym sessions.

Inductions aren’t mandatory but any of our management team will be happy to show you how things work.

Yes, we have separate sex changing rooms and all have showers and changing areas. There are lockers in these areas.

As we are located next to a hospital there is no onsite parking available. Hampstead heath over ground station is less than a 5-minute walk away and buses.

Yes free Wi-Fi is available.

Membership options can be found here.

Yes, you can prepay your membership for a fixed term of 12 months and can be paid in full with a credit or debit card.

We do not allow you to bring a guest for free-however your guest can purchase one of our Day Passes to join you at the Rec club for the day.

Yes-you can be in control day or night-just log in here to update details such as address, make changes to bank details, change your direct debit date and others.

As many as you like-we are open…………

The easiest way is through the online cancellation process. Please cancel your monthly memberships at least 5 working days before the next payment is due to ensure no further payments are made.

Yes, our website uses a secure connection.

All our club rules are displayed on posters within the club. Please also click here to view our swimming pool rules.

Don’t worry-we understand this can happen sometimes-we will send you a message letting you know what’s happened and how you can make the payment online. If your monthly payment fails, we will suspend your membership until the outstanding amount is paid.

No, our opening hours are here.

No, the Rec club is closed on Bank holidays to give our wonderful team a well-deserved break.

The team will keep any lost property safe for up to 2 weeks so please contact us straight away to let us know what you have left behind. We will try our best to return your property to you, but we cannot be held responsible for your personal property whilst at the club.

Yes, we operate CCTV throughout the club.

We ask all members to do this to make sure everyone using the club is safe to do so. If you have any questions, please speak to your GP.

Our staff work hard to maintain the highest levels of hygiene and cleanliness throughout the club. Please do let a member of management know if you have any concerns.

The rec club is a safe space where everyone can come and work out and enjoy their time in the club. Bullying or harassment is unacceptable and will not be tolerated at any time by anyone -please tell a member of management if you have any concerns.

Speak with a member of our staff who will always be in the club during opening hours. All members of management staff are fully first aid trained and will be able to help you. There are also emergency buttons. We also have automated external defibrillators (AEDs) and first aid kits in the club.

No, the club will always have staff in it during the hours it is open.